Privacy Policy

Stitchi Studio is responsible for the processing of personal data as described in this privacy statement.

Contact details

Stitchi Studio
Netherlands
Email: info@stitchistudio.com

Personal data that we process

Stitchi Studio processes your personal data because you use our services and/or because you provide them to us yourself. Below you will find an overview of the personal data we process:

  • First and last name
  • Address details
  • Phone number
  • Email address
  • IP address
  • Photos you upload for your Custom Photo Embroidery Kit
  • Internet browser and device type
  • Bank account number
  • Other personal data that you actively provide, for example through correspondence and by telephone

For what purpose and on what basis we process personal data

Stitchi Studio processes your personal data for the following purposes:

  • Handling your payment
  • Sending our newsletter and/or advertising brochure (only after explicit subscription)
  • To be able to call or email you if this is necessary to carry out our services
  • To inform you about changes to our services and products
  • To offer you the possibility to create an account
  • To deliver goods and services to you
  • Creating your personalized pattern based on the uploaded photo

Automated decision-making

Stitchi Studio does not make decisions based on automated processing that can have consequences for individuals.

How long we retain personal data

Stitchi Studio does not retain your personal data longer than is strictly necessary to achieve the purposes for which they were collected. Order data is stored for 7 years (statutory tax retention obligation). Uploaded photos are deleted after your order is completed, unless you explicitly consent to them being kept as a reference.

Sharing personal data with third parties

Stitchi Studio only provides data to third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation. Specifically, we share data with:

  • Delivery services (PostNL, DPD)
  • Payment service providers (Mollie, Stripe)
  • Hosting partner (Shopify)

Cookies, or similar techniques, that we use

Stitchi Studio uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Read more in our cookie statement.

Viewing, modifying or deleting data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw any consent for data processing or to object to the processing.

You can send a request for access, correction, deletion, data transfer or withdrawal of your consent to info@stitchistudio.com.

Submitting a complaint

Stitchi Studio also wants to point out that you have the option to submit a complaint to the national supervisory authority, the Dutch Data Protection Authority, via autoriteitpersoonsgegevens.nl.

How we secure personal data

Stitchi Studio takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact us via info@stitchistudio.com.

Version: May 2026